Job Description
We are seeking a highly motivated Dispatcher / Account Manager to join our dynamic team in Chula Vista. In this pivotal role, you will manage our fleet of box trucks and oversee our valued Owner Operators.
Enjoy the flexibility of a remote-friendly work environment while ensuring seamless logistics operations across the region. If you thrive in a fast-paced setting and want to drive the success of a top-tier logistics provider, we want to hear from you.
Responsibilities
- Dispatch & Scheduling: Coordinate daily pickups and deliveries for box truck owner operators efficiently.
- Client Communication: Serve as the primary point of contact for customers, providing updates and resolving inquiries.
- Driver Support: Monitor driver performance, assist with route planning, and troubleshoot on-the-road issues.
- Documentation: Maintain accurate records of delivery logs, bills of lading, and compliance paperwork.
- Revenue Management: Work closely with Owner Operators to optimize load efficiency and maximize profitability.
Qualifications
- Experience: Minimum of 2 years in logistics dispatch, transportation management, or customer service.
- License: Valid Driver's License (CDL preferred but not strictly required for dispatch roles).
- Software: Proficiency in transportation management software (e.g., LoadFox, Uber Freight, or similar).
- Skills: Strong problem-solving abilities and the capacity to remain calm under pressure.
- Communication: Excellent verbal and written communication skills with a professional demeanor.